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class="count-oblubene">0</span></span></a></div> <div> <Span Class='nav-menus-wrapper-close-button'><i class="store-icon-times-solid"></i></Span></div> </div> <ul Class="nav-menu navigation-links"> <li><a class="" href="/new"><i class="mi mi-new"></i><span>Neuigkeiten</span></a></li><li><a class="expander" href="/Katalogwaren/420/herren"><i class="mi mi-male"></i><span>Herren</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Katalogwaren/429/schuhwerk">Schuhwerk</a></li><li><a href="/Katalogwaren/430/sneaker">Sneaker</a></li><li><a href="/Katalogwaren/431/schuhe">Schuhe</a></li><li><a href="/Katalogwaren/432/sandalen">Sandalen</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Katalogwaren/433/kleidung">Kleidung</a></li><li><a href="/Katalogwaren/434/t-shirts-und-tops">T-Shirts und Tops</a></li><li><a href="/Katalogwaren/435/hoodies-pullover">Hoodies & Pullover</a></li><li><a href="/Katalogwaren/436/hosen">Hosen</a></li><li><a href="/Katalogwaren/442/jacken-mantel">Jacken & Mäntel</a></li><li><a href="/Katalogwaren/443/badehosen">Badehosen</a></li><li><a href="/Katalogwaren/510/hemden">Hemden</a></li><li><a href="/Katalogwaren/522/jogginghosen">Jogginghosen</a></li><li><a href="/Katalogwaren/531/weste">Weste</a></li><li><a href="/Katalogwaren/529/shorts">Shorts</a></li></ul><div class="megamenu-list list-col-3"><div class="brands-title">Lieblingsmarken</div><div id="brands-menu420" class="brands-menu"><ul><li><a href="/Katalogwaren/420/herren?v=201"><img data-src="https://shoesindustries.com/assets/1/converse1.png" alt="Converse" /></a></li><li><a href="/Katalogwaren/420/herren?v=202"><img data-src="https://shoesindustries.com/assets/1/puma1.png" alt="Puma" /></a></li><li><a href="/Katalogwaren/420/herren?v=203"><img data-src="https://shoesindustries.com/assets/1/newbalance1.png" alt="New Balance" /></a></li><li><a href="/Katalogwaren/420/herren?v=205"><img data-src="https://shoesindustries.com/assets/1/fullhardy1.png" alt="Fullhardy" /></a></li><li><a href="/Katalogwaren/420/herren?v=206"><img data-src="https://shoesindustries.com/assets/1/zapatos1.png" alt="Zapatos" /></a></li><li><a href="/Katalogwaren/420/herren?v=207"><img data-src="https://shoesindustries.com/assets/1/newera1.png" alt="New Era" /></a></li><li><a href="/Katalogwaren/420/herren?v=209"><img data-src="https://shoesindustries.com/assets/1/drmartens1.png" alt="Dr.Martens" /></a></li><li><a href="/Katalogwaren/420/herren?v=210"><img data-src="https://shoesindustries.com/assets/loga/tnf.png" alt="The North Face" /></a></li><li><a href="/Katalogwaren/420/herren?v=215"><img data-src="https://shoesindustries.com/assets/1/rains1.png" alt="Rains" /></a></li><li><a href="/Katalogwaren/420/herren?v=217"><img data-src="https://shoesindustries.com/assets/1/carhartt1.png" alt="Carhartt WIP" /></a></li><li><a href="/Katalogwaren/420/herren?v=218"><img data-src="https://shoesindustries.com/assets/1/sneaky1.png" alt="Sneaky" /></a></li><li><a href="/Katalogwaren/420/herren?v=222"><img data-src="https://shoesindustries.com/assets/1/shoesindustries1.png" alt="Shoes Industries" /></a></li><li><a href="/Katalogwaren/420/herren?v=229"><img data-src="https://shoesindustries.com/assets/1/huf1.png" alt="Huf" /></a></li><li><a href="/Katalogwaren/420/herren?v=230"><img data-src="https://shoesindustries.com/assets/1/market1.png" alt="Chinatown Market" /></a></li><li><a href="/Katalogwaren/420/herren?v=237"><img data-src="https://shoesindustries.com/assets/1/on1.png" alt="On Running" /></a></li><li><a href="/Katalogwaren/420/herren?v=251"><img data-src="https://shoesindustries.com/assets/1/komono1.png" alt="Komono" /></a></li><li><a href="/Katalogwaren/420/herren?v=252"><img data-src="https://shoesindustries.com/assets/1/cariuma1.png" alt="Cariuma" /></a></li><li><a href="/Katalogwaren/420/herren?v=256"><img data-src="https://shoesindustries.com/assets/1/Lundhags.png" alt="Lundhags" /></a></li><li><a href="/Katalogwaren/420/herren?v=257"><img data-src="https://shoesindustries.com/assets/1/D.Franklin.png" alt="D.Franklin" /></a></li></ul></div></div></div></div><i class="expnd store-icon-menu-plus"></i></li><li><a class="expander" href="/Katalogwaren/421/damen"><i class="mi mi-female"></i><span>Damen</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Katalogwaren/438/schuhwerk">Schuhwerk</a></li><li><a href="/Katalogwaren/439/sneaker">Sneaker</a></li><li><a href="/Katalogwaren/440/schuhe">Schuhe</a></li><li><a href="/Katalogwaren/441/sandalen">Sandalen</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Katalogwaren/437/kleidung">Kleidung</a></li><li><a href="/Katalogwaren/528/jogginghosen">Jogginghosen</a></li><li><a href="/Katalogwaren/446/t-shirts-und-tops">T-Shirts und Tops</a></li><li><a href="/Katalogwaren/447/hoodies-pullover">Hoodies & Pullover</a></li><li><a href="/Katalogwaren/448/hosen">Hosen</a></li><li><a href="/Katalogwaren/449/jacken-mantel">Jacken & Mäntel</a></li><li><a href="/Katalogwaren/530/shorts">Shorts</a></li></ul><div class="megamenu-list list-col-3"><div class="brands-title">Lieblingsmarken</div><div id="brands-menu421" class="brands-menu"><ul><li><a href="/Katalogwaren/421/damen?v=196"><img data-src="https://shoesindustries.com/assets/1/arkk1.png" alt="ARKK Copenhagen" /></a></li><li><a href="/Katalogwaren/421/damen?v=201"><img data-src="https://shoesindustries.com/assets/1/converse1.png" alt="Converse" /></a></li><li><a href="/Katalogwaren/421/damen?v=202"><img data-src="https://shoesindustries.com/assets/1/puma1.png" alt="Puma" /></a></li><li><a href="/Katalogwaren/421/damen?v=203"><img data-src="https://shoesindustries.com/assets/1/newbalance1.png" alt="New Balance" /></a></li><li><a href="/Katalogwaren/421/damen?v=205"><img data-src="https://shoesindustries.com/assets/1/fullhardy1.png" alt="Fullhardy" /></a></li><li><a href="/Katalogwaren/421/damen?v=206"><img data-src="https://shoesindustries.com/assets/1/zapatos1.png" alt="Zapatos" /></a></li><li><a href="/Katalogwaren/421/damen?v=207"><img data-src="https://shoesindustries.com/assets/1/newera1.png" alt="New Era" /></a></li><li><a href="/Katalogwaren/421/damen?v=209"><img data-src="https://shoesindustries.com/assets/1/drmartens1.png" alt="Dr.Martens" /></a></li><li><a href="/Katalogwaren/421/damen?v=210"><img data-src="https://shoesindustries.com/assets/loga/tnf.png" alt="The North Face" /></a></li><li><a href="/Katalogwaren/421/damen?v=213"><img data-src="https://shoesindustries.com/assets/1/vans1.png" alt="Vans" /></a></li><li><a href="/Katalogwaren/421/damen?v=215"><img data-src="https://shoesindustries.com/assets/1/rains1.png" alt="Rains" /></a></li><li><a href="/Katalogwaren/421/damen?v=216"><img data-src="https://shoesindustries.com/assets/1/fila1.png" alt="Fila" /></a></li><li><a href="/Katalogwaren/421/damen?v=217"><img data-src="https://shoesindustries.com/assets/1/carhartt1.png" alt="Carhartt WIP" /></a></li><li><a href="/Katalogwaren/421/damen?v=218"><img data-src="https://shoesindustries.com/assets/1/sneaky1.png" alt="Sneaky" /></a></li><li><a href="/Katalogwaren/421/damen?v=222"><img data-src="https://shoesindustries.com/assets/1/shoesindustries1.png" alt="Shoes Industries" /></a></li><li><a href="/Katalogwaren/421/damen?v=225"><img data-src="https://shoesindustries.com/assets/1/champion1.png" alt="Champion" /></a></li><li><a href="/Katalogwaren/421/damen?v=229"><img data-src="https://shoesindustries.com/assets/1/huf1.png" alt="Huf" /></a></li><li><a href="/Katalogwaren/421/damen?v=237"><img data-src="https://shoesindustries.com/assets/1/on1.png" alt="On Running" /></a></li><li><a href="/Katalogwaren/421/damen?v=251"><img data-src="https://shoesindustries.com/assets/1/komono1.png" alt="Komono" /></a></li><li><a href="/Katalogwaren/421/damen?v=252"><img data-src="https://shoesindustries.com/assets/1/cariuma1.png" alt="Cariuma" /></a></li><li><a href="/Katalogwaren/421/damen?v=256"><img data-src="https://shoesindustries.com/assets/1/Lundhags.png" alt="Lundhags" /></a></li><li><a href="/Katalogwaren/421/damen?v=257"><img data-src="https://shoesindustries.com/assets/1/D.Franklin.png" alt="D.Franklin" /></a></li></ul></div></div></div></div><i class="expnd store-icon-menu-plus"></i></li><li><a class="expander" href="/Katalogwaren/422/accessoires"><i class="mi mi-cap"></i><span>Accessoires</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-2"><li class="megamenu-list-title"><a href="/Katalogwaren/494/accessoires">Accessoires</a></li><li><a href="/Katalogwaren/504/schale">Schale</a></li><li><a href="/Katalogwaren/507/handschuhe">Handschuhe</a></li><li><a href="/Katalogwaren/509/hute">Hüte</a></li><li><a href="/Katalogwaren/490/schuhpflege">Schuhpflege</a></li><li><a href="/Katalogwaren/476/taschen-und-rucksacke">Taschen und Rucksäcke</a></li><li><a href="/Katalogwaren/472/kappen-und-mutzen">Kappen und Mützen</a></li><li><a href="/Katalogwaren/477/sonnenbrillen">Sonnenbrillen</a></li><li><a href="/Katalogwaren/474/gurtel">Gürtel</a></li><li><a href="/Katalogwaren/475/geldborsen">Geldbörsen</a></li><li><a href="/Katalogwaren/473/socken">Socken</a></li><li><a href="/Katalogwaren/496/gurteltaschen">Gürteltaschen</a></li><li><a href="/Katalogwaren/527/accessoires">Accessoires</a></li></ul><div class="megamenu-list list-col-2"><div class="brands-title">Lieblingsmarken</div><div id="brands-menu422" class="brands-menu"><ul><li><a href="/Katalogwaren/422/accessoires?v=202"><img data-src="https://shoesindustries.com/assets/1/puma1.png" alt="Puma" /></a></li><li><a href="/Katalogwaren/422/accessoires?v=205"><img data-src="https://shoesindustries.com/assets/1/fullhardy1.png" alt="Fullhardy" /></a></li><li><a href="/Katalogwaren/422/accessoires?v=206"><img data-src="https://shoesindustries.com/assets/1/zapatos1.png" alt="Zapatos" /></a></li><li><a href="/Katalogwaren/422/accessoires?v=207"><img data-src="https://shoesindustries.com/assets/1/newera1.png" alt="New Era" /></a></li><li><a href="/Katalogwaren/422/accessoires?v=210"><img data-src="https://shoesindustries.com/assets/loga/tnf.png" alt="The North Face" /></a></li><li><a href="/Katalogwaren/422/accessoires?v=215"><img data-src="https://shoesindustries.com/assets/1/rains1.png" alt="Rains" /></a></li><li><a href="/Katalogwaren/422/accessoires?v=217"><img data-src="https://shoesindustries.com/assets/1/carhartt1.png" alt="Carhartt WIP" /></a></li><li><a href="/Katalogwaren/422/accessoires?v=218"><img data-src="https://shoesindustries.com/assets/1/sneaky1.png" alt="Sneaky" /></a></li><li><a href="/Katalogwaren/422/accessoires?v=222"><img data-src="https://shoesindustries.com/assets/1/shoesindustries1.png" alt="Shoes Industries" /></a></li><li><a href="/Katalogwaren/422/accessoires?v=229"><img data-src="https://shoesindustries.com/assets/1/huf1.png" alt="Huf" /></a></li><li><a href="/Katalogwaren/422/accessoires?v=237"><img data-src="https://shoesindustries.com/assets/1/on1.png" alt="On Running" /></a></li><li><a href="/Katalogwaren/422/accessoires?v=251"><img data-src="https://shoesindustries.com/assets/1/komono1.png" alt="Komono" /></a></li><li><a href="/Katalogwaren/422/accessoires?v=252"><img data-src="https://shoesindustries.com/assets/1/cariuma1.png" alt="Cariuma" /></a></li><li><a href="/Katalogwaren/422/accessoires?v=253"><img data-src="https://shoesindustries.com/assets/1/JM1.png" alt="Jason Markk" /></a></li><li><a href="/Katalogwaren/422/accessoires?v=254"><img data-src="https://shoesindustries.com/assets/1/capslab.png" alt="Capslab" /></a></li><li><a href="/Katalogwaren/422/accessoires?v=255"><img data-src="https://shoesindustries.com/assets/1/goorinbros.png" alt="Goorin Bros" /></a></li><li><a href="/Katalogwaren/422/accessoires?v=256"><img data-src="https://shoesindustries.com/assets/1/Lundhags.png" alt="Lundhags" /></a></li><li><a href="/Katalogwaren/422/accessoires?v=257"><img data-src="https://shoesindustries.com/assets/1/D.Franklin.png" alt="D.Franklin" /></a></li></ul></div></div></div></div><i class="expnd store-icon-menu-plus"></i></li><li><a class="expander" href="/Katalogwaren/415/marken"><i class="mi mi-star"></i><span>Marken</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">A-D</li><li><a href="/v/217/carhartt-wip">Carhartt WIP</a></li><li><a href="/v/254/">Capslab</a></li><li><a href="/v/252/">Cariuma</a></li><li><a href="/v/230/chinatown-market">Chinatown Market</a></li><li><a href="/v/201/converse">Converse</a></li><li><a href="/v/257/">D.Franklin</a></li><li><a href="/v/209/dr-martens">Dr.Martens</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">E-H</li><li><a href="/v/205/fullhardy">Fullhardy</a></li><li><a href="/v/255/">Goorin Bros.</a></li><li><a href="/v/229/huf">HUF</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">I-L</li><li><a href="/v/253/">Jason Markk</a></li><li><a href="/v/251/">Komono</a></li><li><a href="/v/256/">Lundhags</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">M-P</li><li><a href="/v/203/new-balance">New Balance</a></li><li><a href="/v/237/">On Running</a></li><li><a href="/Katalogwaren/461/new-era">New Era</a></li><li><a href="/v/202/puma">Puma</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">Q-T</li><li><a href="/v/215/rains">Rains</a></li><li><a href="/v/218/sneaky">Sneaky</a></li><li><a href="/v/210/the-north-face">The North Face</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">U-Z</li><li><a href="/v/213/vans">Vans</a></li><li><a href="/v/206/zapatos">Zapatos</a></li></ul></div></div><i class="expnd store-icon-menu-plus"></i></li><li><a class="expander" href="/shopall?z=1"><i class="mi mi-percent"></i><span>Sale</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range"><a href="/shopall?z=1">Nach dem Rabatt</a></li></li><li><a href="/shopall?z=1">Alle </a></li><li><a href="/shopall?z=10">Rabatte von 10%</a></li><li><a href="/shopall?z=30">Rabatte von 30%</a></li><li><a href="/shopall?z=50">Rabatte von 50%</a></li><li class="megamenu-list-title megamenu-list-title-range"><a href="/shopall?z=321">Sonderrabatte</a></li></li><li><a href="/shopall?z=321">Sonderangebote</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range"><a href="#">Nach Kategorie</a></li><li><a href="/Katalogwaren/420/herren?z=1">Herren</a></li><li><a href="/Katalogwaren/421/damen?z=1">Damen</a></li><li><a href="/Katalogwaren/422/accessoires?z=1">Accessoires</a></li></ul><div class="megamenu-list list-col-3"><div class="brands-title">Nach Marke</div><div id="brands-menu416" class="brands-menu"><ul><li><a href="/shopall?v=217&z=1"><img data-src="https://shoesindustries.com/assets/1/carhartt1.png" alt="Carhartt WIP" /></a></li><li><a href="/shopall?v=237&z=1"><img data-src="https://shoesindustries.com/assets/1/on1.png" alt="On Running" /></a></li><li><a href="/shopall?v=209&z=1"><img data-src="https://shoesindustries.com/assets/1/drmartens1.png" alt="Dr.Martens" /></a></li><li><a href="/shopall?v=210&z=1"><img data-src="https://shoesindustries.com/assets/loga/tnf.png" alt="The North Face" /></a></li><li><a href="/shopall?v=229&z=1"><img data-src="https://shoesindustries.com/assets/1/huf1.png" alt="Huf" /></a></li><li><a href="/shopall?v=207&z=1"><img data-src="https://shoesindustries.com/assets/1/newera1.png" alt="New Era" /></a></li><li><a href="/shopall?v=251&z=1"><img data-src="https://shoesindustries.com/assets/1/komono1.png" alt="Komono" /></a></li><li><a href="/shopall?v=252&z=1"><img data-src="https://shoesindustries.com/assets/1/cariuma1.png" alt="Cariuma" /></a></li><li><a href="/shopall?v=253&z=1"><img data-src="https://shoesindustries.com/assets/1/JM1.png" alt="Jason Markk" /></a></li><li><a href="/shopall?v=254&z=1"><img data-src="https://shoesindustries.com/assets/1/capslab.png" alt="Capslab" /></a></li><li><a href="/shopall?v=255&z=1"><img data-src="https://shoesindustries.com/assets/1/goorinbros.png" alt="Goorin Bros" /></a></li><li><a href="/shopall?v=256&z=1"><img data-src="https://shoesindustries.com/assets/1/Lundhags.png" alt="Lundhags" /></a></li><li><a href="/shopall?v=257&z=1"><img data-src="https://shoesindustries.com/assets/1/D.Franklin.png" alt="D.Franklin" /></a></li><li><a href="/shopall?v=213&z=1"><img data-src="https://shoesindustries.com/assets/1/vans1.png" alt="Vans" /></a></li><li><a href="/shopall?v=215&z=1"><img data-src="https://shoesindustries.com/assets/1/rains1.png" alt="Rains" /></a></li><li><a href="/shopall?v=216&z=1"><img data-src="https://shoesindustries.com/assets/1/fila1.png" alt="Fila" /></a></li><li><a href="/shopall?v=196&z=1"><img data-src="https://shoesindustries.com/assets/1/arkk1.png" alt="ARKK Copenhagen" /></a></li><li><a href="/shopall?v=201&z=1"><img data-src="https://shoesindustries.com/assets/1/converse1.png" alt="Converse" /></a></li><li><a href="/shopall?v=202&z=1"><img data-src="https://shoesindustries.com/assets/1/puma1.png" alt="Puma" /></a></li><li><a href="/shopall?v=203&z=1"><img data-src="https://shoesindustries.com/assets/1/newbalance1.png" alt="New Balance" /></a></li><li><a href="/shopall?v=205&z=1"><img data-src="https://shoesindustries.com/assets/1/fullhardy1.png" alt="Fullhardy" /></a></li><li><a href="/shopall?v=206&z=1"><img data-src="https://shoesindustries.com/assets/1/zapatos1.png" alt="Zapatos" /></a></li><li><a href="/shopall?v=230&z=1"><img data-src="https://shoesindustries.com/assets/1/market1.png" alt="Chinatown Market" /></a></li><li><a href="/shopall?v=233&z=1"><img data-src="https://shoesindustries.com/assets/loga-znacky/adidas_logo.png" alt="Adidas Originals" /></a></li><li><a href="/shopall?v=218&z=1"><img data-src="https://shoesindustries.com/assets/1/sneaky1.png" alt="Sneaky" /></a></li><li><a href="/shopall?v=222&z=1"><img data-src="https://shoesindustries.com/assets/1/shoesindustries1.png" alt="Shoes Industries" /></a></li><li><a href="/shopall?v=225&z=1"><img data-src="https://shoesindustries.com/assets/1/champion1.png" alt="Champion" /></a></li></ul></div></div></div></div><i class="expnd store-icon-menu-plus"></i></li><li><a class="" href="/Katalogwaren/542/kinder"><span>Kinder</span></a></li> </ul> <div Class="m-stranky d-md-none"> <div Class="fw-bolder mb-2">Shopping</div> <a class="first" href="/ShippingPayment">Lieferung und Zahlung</a><a class="first" href="/cashback">Cashback</a><a class="first" href="/Return">Rückversand</a><a class="first" href="/Claim">Reklamation</a><a class="first" href="/contact">Contact</a><a class="first" href="/Tag/uber-uns">Über uns</a> </div> </div> </nav> </div> </div> </header> <div Class="body-content "> <div class="contact-page"> <div class="container"> <div class="page-header"> <h1>Kundenservice</h1> </div> <div class="sb sc"> <div class="container-fluid container-margin contact"> <div class="row"> <div class="col-12 col-md-6 col-lg-5 col-xl-3"> <div class="contact-search"> <select class="form-control" id="najdihelp" name="najdihelp"></select> </div> <div class=""> <div class="in-form"> <div class="contact-title"><span class="mi mi-informations"></span><span>Hilfezentrum</span></div> <div class="help-menu"> <a class="" href="/Contact/1/bestellungen#helps"><span class="mi mi-fast-delivery"></span><span>Bestellungen</span></a> <a class="active" href="/Contact/2/transport#helps"><span class="mi mi-van"></span><span>Transport</span></a> <a class="" href="/Contact/3/zahlungen#helps"><span class="mi mi-wallet"></span><span>Zahlungen</span></a> <a class="" href="/Contact/4/ruckgabe-der-ware#helps"><span class="mi mi-delivery-box"></span><span>Rückgabe der Ware</span></a> <a class="" href="/Contact/5/reklamation#helps"><span class="mi mi-contract"></span><span>Reklamation</span></a> <a class="" href="/Contact/6/gesellschaft#helps"><span class="mi mi-hostel"></span><span>Gesellschaft</span></a> <a class="" href="/Contact/7/rabattcoupons#helps"><span class="mi mi mi-sales "></span><span>Rabattcoupons</span></a> </div> </div> </div> </div> <div class="col-12 col-md-6 col-lg-7 col-xl-5 col-xxl-6"> <div id="helps" class="help-list"> <div class="help-detail"> <h4 class="help-title"><span class="mi mi-informations"></span>Was ist, wenn die Sendung während des Transports beschädigt wurde?</h4> <div class="help-content"><p> <span> In diesem Fall ist es erforderlich, die Sendung vom Kurier nicht anzunehmen. Wenn die Sendung Zweifel aufkommen lässt und die Verpackung ist z.B. beschädigt, verweigern Sie die Annahme der Sendung und informieren Sie uns über die Situation. Wir werden versuchen, Ihnen so schnell wie möglich neue Ware zuzusenden oder den bezahlten Betrag an Sie zurückzusenden. Eine genauere Prüfung des Pakets ist erst nach erfolgter Zahlung und Unterzeichnung des Transportdokuments möglich. Tatsächlich ist der Kurier nicht verpflichtet, an diesem Vorgang teilzunehmen, aber Sie können ihn bitten, zu warten, bis Sie die Sendung überprüft haben. Wenn der Kurier damit nicht einverstanden ist, denken Sie daran (oder erinnern Sie ihn daran), dass er im Schadensfall erneut kommen muss, um einen Schadensbericht zu schreiben. Wird ein Schaden festgestellt und ein Bericht erstellt, verbleibt die Sendung beim Empfänger. Wir garantieren, dass wir Ihnen bei der Rücksendung der Ware an unser Shop und bei der sonstigen Erledigung der gesamten Angelegenheit helfen. </span> </p></div> </div> </div> <hr /> <div class="text-center"> <p><strong>Haben Ihnen unsere Antworten nicht weitergeholfen?</strong></p> <p> <a href="/Contact"><img src="/Content/klient/shoesindustries/images/chat.svg" width="20" /><strong> Kontaktiere uns</strong></a><span> </span></p> </div> </div> <div class="col-12 col-md-12 col-xl-4 col-xxl-3 mt-4 mt-xl-0 mb-5"> <h4><strong></strong><strong><span class="ra">Ausstellungsraum - Geschäft</span></strong></h4> <div><span class="ra"><span>Michalská 6, </span><span>81101 Bratislava</span><span>, Slowakei</span></span></div> <div><span class="ra"><span></span></span></div> <table class="table table-bordered" style="width: 276.979187px;"> <tbody> <tr style="height: 6.333336px;"> <td style="width: 157px; height: 6.333336px;"> <div><strong><span>Montag</span> - Freitag</strong></div> </td> <td class="text-right" style="width: 98.979187px; height: 6.333336px;"> <div>11:00 – 18:00</div> </td> </tr> <tr style="height: 17px;"> <td style="width: 157px; height: 17px;"> <div><strong>Samstag</strong></div> </td> <td class="text-right" style="width: 98.979187px; height: 17px;"> <div>11:00 – 18:00</div> </td> </tr> <tr style="height: 11px;"> <td style="width: 157px; height: 11px;"> <div><strong>Sonntag</strong></div> </td> <td class="text-right" style="width: 98.979187px; height: 11px;"> <div>11:00 – 18:00</div> </td> </tr> </tbody> </table> <div><strong>E-mail:</strong><br /><a href="mailto:info@shoesindustries.com">info@shoesindustries.com</a></div> <div>(Slowakisch, Englisch)</div> <p></p> <div><strong>Showroom:</strong> +421 910 202 200</div> <div>(Slowakisch, Englisch)</div> <p></p> <div><strong>Unsere häusliche Beschwerdeadresse:</strong></div> <div><strong></strong>SHOES INDUSTRIES<br />Michalská 6</div> <div>Bratislava 81101<br />Slovakia</div> <p><strong></strong></p> <div><strong>Rechnungsinformationen</strong></div> <div> <p><strong><span>SHOES INDUSTRIES EU s.r.o.</span><br /></strong>Hany Ponickej 10B<br />841 06 Bratislava<br /><br />IČO: 50164783<br />DIČ: 2120257909<br />IČ DPH (VAT): SK<span>212025</span><span>7909</span></p> <p><strong><br /></strong><span>IBAN:CZ603000000000358968657</span><br /><span>SWIFT/BIC:</span><span>CEKOCZPP</span></p> </div> <h4></h4> </div> </div> </div> </div> </div> </div> </div> <div class="newsletter-container"> <div class="container h-100 "> <div class="newsletter-banner newsletter-form"> <div class="row justify-content-center align-items-md-center h-100"> <div class="col-12 col-sm-8"> <div class="row aliagn-items-center g-12"> <div class="col-12 col-md-6"> <div class="newsletter-banner__title newsletter-title"> Abonnieren Sie unseren Newsletter und erhalten Sie <span>€ 10,00</span> Rabatt auf Ihre erste Bestellung. </div> <div class="newsletter-banner__min-price newsletter-minimum-note mt-4"> <p>Mindestbestellwert: <strong>€ 200,00</strong> </p> </div> </div> <div class="col-12 col-md-6 "> <div class="d-flex flex-column newsletter-banner__content "> <div class="form-group"> <div class="d-flex border-bottom align-items-center"> <div><span class="store-icon-envelope"></span></div> <div class="w-100"><input type="text" class="mail form-control border-0 bg-transparent" placeholder="E-mail" /></div> </div> <div class="alert d-none result mt-3 newsletter-banner__alert"></div> <button class="btn btn-primary btn-odoslat mt-3">Absenden</button> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="footer"> <div class="container"> <div class="row"> <div Class="col-12 col-lg-3 footer__logo-col"> <a class="footer__logo" href="/"><img src="/Content/klient/shoesindustries/Images/store_logo.svg" alt="ShoesIndustries.at"></a> <div Class="mt-4"> <strong>Abrechnungsdaten: </strong><br>SHOES INDUSTRIES EU s.r.o. <br>Hany Ponickej 10B <br>84106 Bratislava <br>IČO: 50164783 <br>DIC: 2120257909 <br>IČ DPH: SK2120257909 </div> </div> <div Class="col-12 col-md-6 col-lg-2 footer-kontakt mt-4 mt-lg-0"> <div Class="footer-section-title">Kontakt</div> <p><a href="mailto:info@shoesindustries.com">info@shoesindustries.com</a></p> <p class="footer-contact-us"><img src="/Content/klient/ShoesIndustries/images/envelope.svg"> <a href="/contact">Schreiben Sie uns</a></p > <p> Montag bis Freitag: <br> Online <strong>11:00 - 18:00</strong> </p> <p> Samstag und Sonntag: <br> Offline </p> </div> <div Class="col-12 col-md-6 col-lg-2 footer-menu mt-4 mt-lg-0"> <div Class="footer-section-title">Shopping</div> <a class="first" href="/ShippingPayment">Lieferung und Zahlung</a><a class="first" href="/cashback">Cashback</a><a class="first" href="/Return">Rückversand</a><a class="first" href="/Claim">Reklamation</a><a class="first" href="/contact">Contact</a><a class="first" href="/Tag/uber-uns">Über uns</a> </div> <div Class="col-12 col-md-6 col-lg-2 footer-menu mt-4 mt-lg-0"> 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